/**
 * Ticket Manager Styles
 */

.ticket-manager-container {
    display: flex;
    flex-direction: column;
    height: 100%;
    background: var(--bg-primary);
}

.ticket-manager-toolbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1rem;
    background: var(--bg-secondary);
    border-bottom: 1px solid var(--border-color);
    flex-wrap: wrap;
    gap: 1rem;
}

.ticket-filter-select {
    padding: 0.5rem;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    background: var(--bg-primary);
    color: var(--text-primary);
    font-size: 0.9rem;
}

.ticket-manager-content {
    flex: 1;
    overflow-y: auto;
    padding: 1.5rem;
}

/* Ticket List */
.ticket-list {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
    gap: 1.5rem;
}

.ticket-card {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 1.5rem;
    cursor: pointer;
    transition: all 0.2s;
}

.ticket-card:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
    transform: translateY(-2px);
}

.ticket-card-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 1rem;
}

.ticket-title-section {
    flex: 1;
}

.ticket-title {
    font-size: 1.1rem;
    font-weight: 600;
    margin: 0 0 0.25rem 0;
    color: var(--text-primary);
}

.ticket-id {
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.ticket-badges {
    display: flex;
    gap: 0.5rem;
    flex-wrap: wrap;
}

.ticket-badge {
    padding: 0.25rem 0.75rem;
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
}

.ticket-status-open {
    background: #e3f2fd;
    color: #1976d2;
}

.ticket-status-in_progress {
    background: #fff3e0;
    color: #f57c00;
}

.ticket-status-resolved {
    background: #e8f5e9;
    color: #388e3c;
}

.ticket-status-closed {
    background: #f3e5f5;
    color: #7b1fa2;
}

.ticket-priority-low {
    background: #f5f5f5;
    color: #616161;
}

.ticket-priority-medium {
    background: #fff9c4;
    color: #f57f17;
}

.ticket-priority-high {
    background: #ffccbc;
    color: #e64a19;
}

.ticket-priority-critical {
    background: #ffcdd2;
    color: #c62828;
}

.ticket-sla-violated {
    background: #ffebee;
    color: #c62828;
    border: 1px solid #c62828;
}

.ticket-card-body {
    margin-bottom: 1rem;
}

.ticket-description {
    color: var(--text-secondary);
    font-size: 0.9rem;
    line-height: 1.5;
}

.ticket-card-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-top: 1rem;
    border-top: 1px solid var(--border-color);
}

.ticket-meta {
    display: flex;
    gap: 1rem;
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.ticket-meta span {
    display: flex;
    align-items: center;
    gap: 0.25rem;
}

.ticket-empty-state {
    text-align: center;
    padding: 4rem 2rem;
    color: var(--text-secondary);
}

/* Ticket Detail */
.ticket-detail {
    max-width: 900px;
    margin: 0 auto;
}

.ticket-detail-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
    padding-bottom: 1rem;
    border-bottom: 2px solid var(--border-color);
}

.ticket-detail-title-section {
    flex: 1;
}

.ticket-detail-title-section h2 {
    margin: 0 0 0.5rem 0;
    color: var(--text-primary);
}

.ticket-detail-actions {
    display: flex;
    gap: 0.5rem;
}

.ticket-detail-info {
    background: var(--bg-secondary);
    border-radius: 8px;
    padding: 1.5rem;
    margin-bottom: 2rem;
}

.ticket-info-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1rem;
}

.ticket-info-item {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.ticket-info-item label {
    font-size: 0.85rem;
    color: var(--text-secondary);
    font-weight: 600;
}

.ticket-detail-section {
    margin-bottom: 2rem;
}

.ticket-detail-section h3 {
    margin-bottom: 1rem;
    color: var(--text-primary);
    font-size: 1.2rem;
}

.ticket-description-content {
    background: var(--bg-secondary);
    padding: 1.5rem;
    border-radius: 8px;
    line-height: 1.6;
    color: var(--text-primary);
}

/* Attachments */
.ticket-attachments-list {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}

.ticket-attachment-item {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem;
    background: var(--bg-secondary);
    border-radius: 6px;
    border: 1px solid var(--border-color);
}

.ticket-attachment-size {
    margin-left: auto;
    color: var(--text-secondary);
    font-size: 0.85rem;
}

/* Comments */
.ticket-comments-list {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    margin-bottom: 1.5rem;
}

.ticket-comment {
    background: var(--bg-secondary);
    border-radius: 8px;
    padding: 1rem;
    border-left: 3px solid var(--primary-color);
}

.ticket-comment-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.5rem;
}

.ticket-comment-author {
    font-weight: 600;
    color: var(--text-primary);
}

.ticket-comment-date {
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.ticket-comment-content {
    color: var(--text-primary);
    line-height: 1.6;
}

.ticket-internal {
    background: #fff3e0;
    color: #e65100;
}

.ticket-no-comments {
    text-align: center;
    padding: 2rem;
    color: var(--text-secondary);
}

.ticket-comment-form {
    background: var(--bg-secondary);
    border-radius: 8px;
    padding: 1rem;
}

.ticket-comment-textarea {
    width: 100%;
    min-height: 100px;
    padding: 0.75rem;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--bg-primary);
    color: var(--text-primary);
    font-family: inherit;
    font-size: 0.9rem;
    resize: vertical;
    margin-bottom: 0.75rem;
}

.ticket-comment-form-actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.ticket-comment-internal-checkbox {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    cursor: pointer;
    color: var(--text-secondary);
    font-size: 0.9rem;
}

/* Form */
.ticket-form-container {
    max-width: 700px;
    margin: 0 auto;
}

.ticket-form-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
}

.ticket-form {
    background: var(--bg-secondary);
    border-radius: 8px;
    padding: 2rem;
}

.form-group {
    margin-bottom: 1.5rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 600;
    color: var(--text-primary);
}

.form-input,
.form-textarea,
.form-select {
    width: 100%;
    padding: 0.75rem;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--bg-primary);
    color: var(--text-primary);
    font-family: inherit;
    font-size: 0.9rem;
}

.form-textarea {
    resize: vertical;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

.form-actions {
    display: flex;
    gap: 1rem;
    justify-content: flex-end;
    margin-top: 2rem;
}

/* Statistics */
.ticket-stats-container {
    max-width: 1000px;
    margin: 0 auto;
}

.ticket-stats-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
}

.ticket-stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1.5rem;
}

.ticket-stat-card {
    background: var(--bg-secondary);
    border-radius: 8px;
    padding: 2rem;
    text-align: center;
    border: 1px solid var(--border-color);
}

.ticket-stat-value {
    font-size: 2.5rem;
    font-weight: 700;
    color: var(--primary-color);
    margin-bottom: 0.5rem;
}

.ticket-stat-label {
    font-size: 0.9rem;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.ticket-stat-open .ticket-stat-value {
    color: #1976d2;
}

.ticket-stat-in-progress .ticket-stat-value {
    color: #f57c00;
}

.ticket-stat-resolved .ticket-stat-value {
    color: #388e3c;
}

.ticket-stat-closed .ticket-stat-value {
    color: #7b1fa2;
}

.ticket-stat-violated .ticket-stat-value {
    color: #c62828;
}

/* Error and Loading States */
.error-message {
    text-align: center;
    padding: 3rem;
    color: var(--error);
}

.error-message i {
    font-size: 3rem;
    margin-bottom: 1rem;
}

.loading {
    text-align: center;
    padding: 3rem;
    color: var(--text-secondary);
}

.loading i {
    font-size: 2rem;
    margin-right: 0.5rem;
}

/* ========== Mobile Optimizations ========== */
@media (max-width: 768px) {
    .ticket-manager-container {
        padding: var(--mobile-spacing-md);
    }

    .ticket-manager-toolbar {
        flex-direction: column;
        gap: var(--mobile-spacing-sm);
        padding: var(--mobile-spacing-md);
    }

    .toolbar-btn {
        width: 100%;
        min-height: var(--touch-target-min);
        padding: var(--mobile-spacing-md);
        font-size: var(--mobile-font-size-sm);
    }

    .ticket-list {
        gap: var(--mobile-spacing-md);
    }

    .ticket-item {
        padding: var(--mobile-spacing-md);
        min-height: var(--touch-target-comfortable);
    }

    .ticket-header {
        flex-direction: column;
        gap: var(--mobile-spacing-sm);
    }

    .ticket-title {
        font-size: var(--mobile-font-size-base);
        word-wrap: break-word;
        overflow-wrap: break-word;
        word-break: break-word;
        max-width: 100%;
        min-width: 0;
    }

    .ticket-meta {
        font-size: var(--mobile-font-size-xs);
        word-wrap: break-word;
        overflow-wrap: break-word;
    }
    
    .ticket-item {
        max-width: 100%;
        overflow-x: hidden;
        word-wrap: break-word;
    }
    .ticket-list {
        grid-template-columns: 1fr;
    }

    .ticket-detail-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 1rem;
    }

    .ticket-info-grid {
        grid-template-columns: 1fr;
    }

    .form-row {
        grid-template-columns: 1fr;
    }

    .ticket-stats-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}